Returns & Refunds Policy

Enjoy shopping on with our easy return and refund policy.

If you wish to return or exchange item you are welcome to do so within seven days of receiving your order. You must contact us by phone or email with your order number and the item SKU before you post the items back to us.

7 Days Service Return

You have 7 days to
make a return
request after
your order has
been delivered.

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Easy and Free Return

ZERO fees if you
return an item.

please note customers are to their shipping costs back to us.

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Full Refund

You will receive 100%
refund for your item excluding
shipping fees, if we
delivered a damaged,
defective, wrong item or if
you simply changed your

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Initiating a Return

Return via contact form
or call us. If you have
any questions.

contact us

Returning the item

Place the item in its original packaging,
including any accessories, tags, labels
or freebies. Always ensure your
Return Slip is signed by our
agents. That is your proof of return.

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Refund Processed

Once we receive your
returned item, we will
inspect it and process
your refund via voucher
or bank transfer.

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